RUBBER TRACKS LIMITED WARRANTY PROGRAM AGRICULTURAL TRACK

 

Soucy agricultural rubber track – Quadtrac tractors and combine harvesters.

Coverage of sixty (60) months or three thousand (3,000) hours of operation; whichever comes first from the date of purchase or seventy-two (72) months from the manufacture date, as per the following: 

 

PREMIUM WARRANTY PROGRAM FOR AGRICULTURAL PRODUCT

ELIGIBILITY 

 1.    To be eligible for the warranty program:

a.    The customer must complete the "rubber track failure or defect Analysis Report" and submit it to Customer Service department for analysis and approval.  This should be accompanied by pictures showing clearly the nature of failure or defect. 

b.    The warranty only covers the tracks that have become unusable due to defects in material or manufacturing as recognized by Soucy in the evaluation of the failure or defect analysis report.

c.     The tread height must remain a minimum thickness of 25 mm (1 ").

d.    Without proof of purchase, the official date used for the warranty coverage will be the production date. 

 2.    Soucy USA inc. reserves the right to reject any claim considered incomplete.

 

OWNER COMMITMENT

 1.    Installation fees and applicable taxes.

2.    Undercarriage components well maintained and regularly adjusted.

3.    Notify case of defect within the warranty period and provide proof of purchase and documents required for the claim. 

4.    Freight charges if applicable.

 

WARRANTY PERIOD FOLLOWING THE REPLACEMENT

 Rubber track replaced during the warranty period affected by a defect of manufacture will extend as follows:

·         For a replacement from 0-24 months less than 2000 hours, the track will be covered for the original period time registered in Soucy Inc. files. However, when the customer pays more than 50% of the cost of the rubber track, the full warranty will apply.

·         For a replacement between 25-60 months already under warranty, the warranty will restart for the period of 48months/2000hrs.

 

OTHER CONDITIONS

 

·         Warranty track must be purchased within 90 days of approval of the claim.

·         Local taxes, installation costs and other expenses related to the replacement will be added to customer’s responsibility.

·         The manufacturer reserves the right to claim the track for a period of three months to conduct product improvement verifications.

·         The manufacturer reserves the right to cancel in part or in whole the warranty if evidence of non-compliance is determined.

 

WHEELS LIMITED WARRANTY PROGRAM

UMWE-PE wheels are eligible for a 2 year warranty.